Reinventing a 360-year-old company is an everyday job. If one of your first products was an oxen-driven gristmill in the 1650’s; if you have a product in almost every American household; if surviving the Nazi occupation of WWII is a recent memory, you may work for Fiskars. Looking for...
Kevin L. MillerSenior Consulting FacilitatorInnovation FocusIf a tree falls in a remote forest far from human ears, does it make a sound? If a concerned mom or an angry catalog shopper yells in the wilderness of market research, will anyone hear the voice of the customer? ...Read more
Slack, slacker, waste, muda. Lean, tight, together, focused. As a business person it's hard not to come down solidly on the side of building the lean organization. On the other hand, organizational slack is a critical success factor. Whether we are looking at the current organizational creativity work of Teresa M. Amabile of the Harvard Business School,...Read more
At the 2009 Product Development and Management Association’s Annual International Conference, McKinsey’s presentation on innovation metrics was very well attended by delegates. The McKinsey perspective on innovation metrics is that there is ‘no silver bullet – the art is in building the suite’. Associate Partner in McKinsey and Company’s Cleveland office, Christopher Musso, noted that innovation...Read more